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Qlub

Child safety

Child Safety Standards

QLUB – Find Your People, operated by Yeoman Ventures · Last updated August 2026

QLUB has zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM). This page sets out what we prohibit, how we work to prevent and detect it, how anyone can report it to us, and what we do when we find it. It applies to everything on QLUB — profiles, photos, messages, events, groups, hangouts, Spots, listings and board posts.

1. QLUB is an adults-only service

QLUB is intended for people aged 18 or older. Before you can browse, the app asks you to confirm you are 18+, and creating an account requires a date of birth that our servers check; accounts that do not meet the age requirement are not created. Our Terms of Service prohibit anyone under 18 from using QLUB.

If we learn that an account belongs to someone under 18, we remove it and delete the associated data. If you believe a minor is using QLUB, please report it using the methods in section 4 — that report is welcome and important even if nothing else about the account looks wrong.

2. What we mean by CSAE and CSAM

We use these terms as Google Play’s Child Safety Standards policy defines them.

  • CSAE — child sexual abuse and exploitation. Content or behaviour that sexually exploits, abuses or endangers children. It includes grooming, sextortion, trafficking of a child for sex, and any other sexual exploitation of a child.
  • CSAM — child sexual abuse material. Any visual depiction — including photographs, video and computer-generated imagery — involving a minor engaged in sexually explicit conduct. CSAM is illegal, and it is prohibited on QLUB without exception.

3. What is prohibited on QLUB

The following are banned outright, and enforcement is immediate:

  • Creating, uploading, sharing, requesting or linking to CSAM, in any form.
  • Sexualising a minor in text, images, drawings, computer-generated imagery or any other medium — including content that is fictional, stylised or AI-generated.
  • Grooming: building a relationship with a child in order to sexually abuse or exploit them, on QLUB or anywhere else.
  • Sextortion: threatening to expose intimate imagery of a person in order to obtain more imagery, sexual contact, money or anything else.
  • Trafficking a child, or advertising, soliciting or facilitating child sex tourism.
  • Using QLUB to make contact with a minor for any sexual purpose, or to direct a minor to another service for that purpose.
  • Attempting to buy, sell, trade or solicit CSAM, or signalling its availability by any coded or indirect means.

4. How to report

In the app. Every profile, photo, post, event, group, hangout, Spot, listing, trip and comment has a Report action on the page you are already looking at. Choose the closest reason and use the note field to tell us it concerns a child — reports mentioning child safety are prioritised ahead of everything else in the queue. You can also block a person from their profile at any time.

By email, whether or not you use QLUB. Write to support@qlubapp.com with “Child safety” in the subject line. You do not need an account, and you do not need to be the person affected. Please include enough for us to find the content — a @handle, a link, or the name of the event, group or place.

Please do not download, copy or forward suspected CSAM to us, including as an email attachment. Possessing or transmitting it is a criminal offence in most jurisdictions, even when the intent is to report it. Describe where it is and we will retrieve it ourselves.

If a child is in immediate danger, contact your local emergency services first. In the United States you can also report directly to the National Center for Missing & Exploited Children (NCMEC) CyberTipline at report.cybertip.org or 1-800-843-5678. Elsewhere, INHOPE lists national hotlines at inhope.org.

5. How we prevent and detect it

  • Photos are screened before they are visible. Every newly uploaded image is checked automatically before publication; anything held for review is not shown to anyone in the meantime.
  • Public text is screened as it is written. Names, descriptions and public posts are checked automatically before they are saved.
  • Reports reach a person. Automated screening decides what is blocked at the door; reports of CSAE are reviewed by a human being, not closed by a machine.
  • QLUB is not an anonymous or random-chat service. Direct messages are between accounts you can see and report, and there is no feature that pairs strangers anonymously.
  • We act on patterns, not just single reports. Repeated reports about an account feed a risk signal that restricts it while we review.

One honest limitation, because you should know it: one-to-one direct messages are end-to-end encrypted, so we cannot read them and cannot scan their contents. We can and do act on what is reported to us from a conversation, on account-level signals, and on everything that is public. Group, event and hangout chats are not end-to-end encrypted.

6. What we do when we find it

When we identify CSAM or credible CSAE on QLUB, we:

  • remove the content immediately;
  • terminate the account and any other accounts operated by the same person, and block them from creating new ones;
  • preserve the account, content and associated records as required by law so that investigators can act on them, rather than deleting the evidence;
  • report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC), as required of US providers under 18 U.S.C. § 2258A, and to other authorities where the law requires it; and
  • cooperate with valid law-enforcement requests.

We do not require a reporter to prove their case before we act. Where the risk to a child is credible, we act first and review afterwards.

7. Legal compliance

Yeoman Ventures complies with applicable child-safety and child-protection law in the jurisdictions where QLUB is available, including US federal reporting obligations for apparent CSAM, and cooperates with the relevant authorities. Nothing on this page limits those obligations.

8. Point of contact

For questions about these standards or about QLUB’s CSAM prevention practices — including from Google, regulators, law enforcement and child-safety organisations — contact support@qlubapp.com, with “Child safety” in the subject line. Messages on this subject are routed to the person responsible for child safety at Yeoman Ventures.

9. Related policies

These standards sit alongside our Terms of Service and our Privacy Policy. General help is at qlubapp.com/support.